How to Migrate From BizMagnets to Tenashi

BizMagnets positioned itself as an affordable WhatsApp all-rounder for SMBs: chatbot builder, broadcast campaigns, shared team inbox and SLA-tracked tickets — all on the official WhatsApp Business API. It's a reasonable entry point, especially in markets where the API ecosystem is well-supported.

Teams start looking elsewhere when the API overhead becomes noticeable — the Meta verification step before you can use it, per-conversation billing that scales with volume, and the inability to access WhatsApp groups. And while BizMagnets has a team inbox, the CRM and sales pipeline capabilities are limited compared to what a team actively managing leads through WhatsApp needs.

Here's how to migrate from BizMagnets to Tenashi.

Where BizMagnets teams find the gaps

BizMagnets is a fair value proposition for teams that specifically want bot-led automation on the API. The cases where teams move on:

• CRM is lightweight. BizMagnets has contact management, but a full CRM with company records, deal history, custom field flexibility and a visual pipeline view — that's beyond its scope.
• Pipeline tracking isn't built for sales teams. Leads from WhatsApp conversations need to go into stages with owners and close dates. BizMagnets doesn't have a proper pipeline.
• API overhead costs add up. Per-conversation billing means your cost grows with conversation volume — the wrong incentive for a team that should be talking to customers more.
• Groups are blocked. The official API structurally can't read or reply to WhatsApp groups. For teams where community or distributor groups are part of the business, that's a hard limit.

What changes when you switch to Tenashi

Fair trade-off: BizMagnets has a more capable no-code chatbot builder than Tenashi's automations. If you've built multi-step bot flows for qualification, those won't translate directly. For teams where agents are doing most of the work rather than bots, that's a trade worth making.

Step-by-step: migrating from BizMagnets to Tenashi

1. Document your setup and export contacts

Before making any changes, export your contacts (CSV) from BizMagnets. Document the key paths in any chatbot flows you've built — especially routing logic and qualification branches you'll want to recreate as Tenashi automations. Note your broadcast lists and quick reply content.

BizMagnets has native ticketing — export or note any open tickets with context so they don't get lost in the switch.

2. Decide on your number

• Same number. Your BizMagnets number is registered on the WhatsApp Business API. Release it from the API first (step 3), then link it to Tenashi via QR code. Customers keep the same contact.
• New number. Link a different existing WhatsApp number to Tenashi now and migrate customer contacts over time.

3. Release the number from the WhatsApp Business API

BizMagnets runs on the official WhatsApp Business API. The number must be deregistered from the API before it can be linked to Tenashi as a device. Go to Meta Business Manager, navigate to your WhatsApp account, and delete or migrate the number. Alternatively, contact BizMagnets support to initiate the number release. Do this in a quiet window.

4. Connect to Tenashi

Start your Tenashi trial and scan the QR code with the WhatsApp app on the phone holding your number. Done in under a minute. Your WhatsApp groups — invisible in BizMagnets — now appear in the shared inbox.

5. Import contacts and build your workspace

Upload the contacts CSV. Then build out the CRM and pipeline structure BizMagnets didn't provide:

• Sales pipeline — create deal stages that match your sales cycle.
• CRM fields — recreate your contact attributes: source, segment, deal size, region.
• Support ticket settings — carry over your SLA targets and categories.
• Canned replies — your most-used responses as quick replies.
• Automations — routing rules that replicate the key logic from your BizMagnets chatbot (keyword-based routing, new-contact assignment, after-hours messages).
• Broadcasts — rebuild your outreach segments with ban-protection.

6. Move your team in

Invite your agents, assign any open conversations and tickets, and run a test end-to-end: receive a message, claim it, push to a deal stage, raise a ticket, verify groups are visible. Cancel BizMagnets once you're satisfied with the new setup.

Where Tenashi fits

For SMBs that have found BizMagnets useful but need a stronger CRM and pipeline, Tenashi is a natural next step. You keep the shared inbox and broadcast capability, and you gain:

• A full CRM with contact records, company associations and flexible custom fields.
• A sales pipeline where every lead has a stage, an owner and a history.
• WhatsApp groups in the inbox — community groups, distributor groups, any groups your number is part of.
• No per-conversation billing — a flat plan regardless of how much you message.

Pricing: Starter $18/mo, Growth $27/mo, Scale $56/mo, 3-day Growth trial, no card.

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FAQ

Can I keep my BizMagnets number when I switch?

Yes. Deregister the number from the WhatsApp Business API via Meta Business Manager, then scan the QR code in Tenashi. Same number, same customer contact threads.

Can Tenashi replicate BizMagnets' chatbot flows?

Tenashi has automations for routing, assignment, keyword-based replies and away messages. Complex multi-step bot flows aren't a direct match — Tenashi's automations are simpler and support the agent inbox rather than replacing agents. If complex bot-first qualification is central to your workflow, factor that into the decision.

What do I lose by leaving BizMagnets?

Mainly the no-code chatbot builder depth and any API integrations you've configured on BizMagnets. Tenashi's automations cover basic routing and assignment, but multi-step bot logic needs to be translated into simpler rules.

Does Tenashi access WhatsApp groups?

Yes. Because Tenashi connects your real number as a linked device rather than through the API, your WhatsApp groups appear in the shared inbox. The official API that BizMagnets uses structurally cannot access groups.

How does Tenashi pricing compare?

Tenashi is a flat monthly plan: Starter $18, Growth $27, Scale $56. Running on the official WhatsApp Business API — as BizMagnets does — typically means per-conversation charges from Meta on top of any platform fee. For teams with moderate to high conversation volume, Tenashi's flat pricing is usually lower in total.

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Need a stronger CRM and pipeline to go with your WhatsApp inbox? Start a free trial and move from BizMagnets to a shared workspace where deals, tickets and conversations all live in one place.