WhatsApp CRM comparison
Tenashi vs DoubleTick
Choosing between Tenashi and DoubleTick? DoubleTick is a WhatsApp sales tool with shared team inbox. DoubleTick targets WhatsApp sales teams with a shared inbox and broadcast on the official API. Tenashi covers that shared-inbox workflow too, then adds a full pipeline, tickets and catalog, and lets you start on your existing number without API onboarding. This page breaks down where each one fits so you can pick with confidence.
Try Tenashi free| Feature | Tenashi | DoubleTick |
|---|---|---|
| Link your existing number (no API approval to start) | ✓ | — |
| Shared team inbox | ✓ | ✓ |
| Full sales pipeline | ✓ | Limited |
| Support tickets & SLA | ✓ | — |
| Broadcast campaigns | ✓ | ✓ |
Why teams compare Tenashi with DoubleTick
DoubleTick is a WhatsApp sales tool with shared team inbox, and it's a reasonable choice for sales teams that want a polished WhatsApp inbox on the official API and mostly need broadcast plus catalog. Teams look at Tenashi when they want to run WhatsApp sales and support from one shared inbox without a heavy setup.
The biggest practical difference: with Tenashi you link your existing WhatsApp number as a device and your whole team is working the same conversations within minutes — no waiting on official-API approval before you can reply.
Where Tenashi stands out
Start on your existing WhatsApp number in minutes — skip the API approval wait.
A complete sales pipeline and support tickets, not just an inbox and broadcasts.
One product for sales and support together, so handoffs stay in context.
Who DoubleTick is best for
To be fair to DoubleTick: it's a solid fit for sales teams that want a polished WhatsApp inbox on the official API and mostly need broadcast plus catalog. If that's squarely your need, it's worth a look.
If instead you want one product where the shared inbox, CRM, sales pipeline and support tickets live together — and you'd rather start today on the number you already use — that's the gap Tenashi is built to fill.
Getting started with Tenashi
Create a free Tenashi workspace, link your existing WhatsApp number, and invite your team. Incoming chats land in a shared inbox you can assign, note and resolve together.
From there, every conversation can become a tracked deal in the pipeline or a support ticket with an SLA, so nothing slips between sales and support.
FAQs
- Is Tenashi a DoubleTick alternative?
- Yes. Tenashi is a shared WhatsApp inbox with a built-in sales pipeline and tickets, and you can start by linking your existing number — a fuller all-in-one alternative to DoubleTick.
- How fast can my team start with Tenashi?
- In minutes. Linking your existing WhatsApp number as a device gets the whole team into one shared inbox right away.