WhatsApp CRM comparison
Tenashi vs Interakt
Choosing between Tenashi and Interakt? Interakt is a WhatsApp Business API suite for commerce. Interakt pairs the official WhatsApp API with catalog and order flows for online sellers. Tenashi covers the same day-to-day selling conversations but lets you start on your existing number and adds a sales pipeline and tickets for the whole team. This page breaks down where each one fits so you can pick with confidence.
Try Tenashi free| Feature | Tenashi | Interakt |
|---|---|---|
| Link your existing number (no API approval to start) | ✓ | — |
| Product catalog on WhatsApp | ✓ | ✓ |
| Built-in sales pipeline | ✓ | Limited |
| Support tickets | ✓ | — |
| Shared team inbox | ✓ | ✓ |
Why teams compare Tenashi with Interakt
Interakt is a WhatsApp Business API suite for commerce, and it's a reasonable choice for online stores that want a catalog-and-orders flow tightly bound to the official API. Teams look at Tenashi when they want to run WhatsApp sales and support from one shared inbox without a heavy setup.
The biggest practical difference: with Tenashi you link your existing WhatsApp number as a device and your whole team is working the same conversations within minutes — no waiting on official-API approval before you can reply.
Where Tenashi stands out
Be live on your current WhatsApp number in minutes — no API provisioning before first use.
Sales pipeline and tickets in the same place as the catalog and chat.
Start on your existing number without first setting up official-API conversation billing.
Who Interakt is best for
To be fair to Interakt: it's a solid fit for online stores that want a catalog-and-orders flow tightly bound to the official API. If that's squarely your need, it's worth a look.
If instead you want one product where the shared inbox, CRM, sales pipeline and support tickets live together — and you'd rather start today on the number you already use — that's the gap Tenashi is built to fill.
Getting started with Tenashi
Create a free Tenashi workspace, link your existing WhatsApp number, and invite your team. Incoming chats land in a shared inbox you can assign, note and resolve together.
From there, every conversation can become a tracked deal in the pipeline or a support ticket with an SLA, so nothing slips between sales and support.
FAQs
- Is Tenashi an Interakt alternative?
- Yes. Tenashi offers a shared WhatsApp inbox with catalog, pipeline and tickets, and you can start by linking your existing number — an all-in-one alternative to Interakt for SMB sellers.
- Does Tenashi support a product catalog?
- Yes. Tenashi includes a catalog you can share in chats, alongside the shared inbox, pipeline and tickets.