For e-commerce & D2C brands

Turn WhatsApp into your storefront support desk.

Shoppers ask about sizing, delivery and returns on WhatsApp before they buy. Tenashi gives your team one shared inbox to answer instantly, a catalog to share products in a tap, and consent-based broadcasts to bring buyers back — all from a number that stays safe.

01Answer buyers before they bounce

Fast, human replies at the moment of purchase.

Shared inbox for the team

Every pre-sale and support chat in one live view — assigned, labelled, never missed.

Product catalog

Share products, prices and images in a tap, straight into the chat.

Canned replies

Instant answers for sizing, shipping and returns — consistent across the team.

02Recover and grow orders

The follow-ups that turn interest into revenue.

Reminders & follow-ups

Nudge a shopper who went quiet before the cart goes cold.

Consent-based broadcasts

Drops, restocks and offers to opted-in customers — throttled to protect your number.

Deals & pipeline

Track high-value and wholesale enquiries across stages.

03Support after the sale

Returns, tracking and issues, handled like a real desk.

Tickets & SLAs

Own and resolve post-purchase issues with due times so nothing sits unanswered.

A CRM per customer

Order history and notes under every chat, for anyone on the team to pick up.

Ban protection

Warm-up caps and human-paced sending keep your number safe at scale.

Sell and support where your shoppers already are.

Free 3-day trial, no card. Link your number and run your first conversation in minutes.