For SaaS & software teams

Onboard, support and renew customers on WhatsApp.

Your users already live on WhatsApp. Tenashi turns it into a real support and success channel — a shared inbox your whole team works from, a CRM under every chat, and automations that catch the moments that decide activation and renewal.

01Activate every signup

The first week decides retention. Reach new users where they actually reply.

Welcome & onboarding flows

Auto-send setup steps and nudges when someone signs up, so activation isn't left to email nobody opens.

One inbox for the whole team

Success, support and sales see the same threads — no chat stuck on one person's phone.

Context under every conversation

A CRM profile per user with plan, custom fields and notes, tied to the thread.

02Support that keeps up

Turn WhatsApp into a proper support desk with ownership and SLAs.

Tickets & SLAs

Assign, track and resolve issues with due times, so nothing sits unanswered.

Canned replies & knowledge base

Answer common questions in one tap, consistently across the team.

AI-drafted replies

Suggested responses from your knowledge base speed up every answer (Growth & Scale).

03Drive renewals & expansion

The revenue moments live in conversation — capture them.

Deals & pipeline

Track upgrades and renewals across stages in a drag-drop pipeline.

Consent-based broadcasts

Announce features and price changes to opted-in users, throttled to protect your number.

Reminders & follow-ups

Never let a renewal or a warm reply go cold — schedule the nudge.

Give your SaaS the channel your users actually reply on.

Free 3-day trial, no card. Link your number and run your first conversation in minutes.