How to Migrate From SleekFlow to Tenashi

SleekFlow is a strong product for retail and social-commerce brands operating across WhatsApp, Instagram, Facebook Messenger and other channels in one automated inbox. The flow builder is capable, and the omnichannel concept is solid for brands that genuinely need it.

But for teams where WhatsApp is the primary — or really the only — customer channel, SleekFlow brings overhead. You're paying for and managing channel integrations that don't drive value. The CRM is limited compared to what a dedicated sales team needs for deal tracking. Support tickets with SLA tracking aren't built in. And the WhatsApp Business API underlying SleekFlow means a verification step before you can start.

This is the migration path from SleekFlow to a WhatsApp-first shared inbox with a full CRM, pipeline and tickets included.

Why WhatsApp-first teams look past SleekFlow

SleekFlow's case is strong for omnichannel commerce brands. The friction emerges when:

• You mostly use WhatsApp. The multi-channel setup complexity and cost is hard to justify when Instagram and Facebook are marginal channels for your business.
• You need a real sales pipeline. SleekFlow's CRM and pipeline features are limited compared to what a team that runs deals through WhatsApp actually needs — deal stages, custom fields, a pipeline view with owners.
• Tickets need SLA. Support tickets with formal SLA tracking and resolution workflows aren't SleekFlow's core offering.
• You want to start without API approval. SleekFlow connects WhatsApp through the official Business API, which means Meta Business verification before your first message.

What changes when you switch to Tenashi

The honest trade-off: SleekFlow's social-commerce flow builder — connecting WhatsApp, Instagram and Facebook into automated buying journeys — is a real capability. If your brand genuinely uses all three channels and you've built flows across them, Tenashi doesn't replicate that omnichannel automation. Tenashi trades breadth for depth on WhatsApp specifically.

Step-by-step: migrating from SleekFlow to Tenashi

1. Export your contacts and automations

From SleekFlow, export your contact list (CSV) with all custom attributes, tags and lifecycle stages. Document your key automated flows as reference — you'll recreate the routing and assignment logic as Tenashi automations. Export any saved reply templates.

2. Decide on your number

• Same number. Your SleekFlow WhatsApp number is on the official API. Release it from the API first (step 3), then link it to Tenashi. Your customers keep messaging the same number.
• New number. Link a different existing WhatsApp number to Tenashi now and run in parallel during a handover period.

3. Release the number from the WhatsApp Business API

SleekFlow connects WhatsApp through the official Business API. The number must be deregistered from the API before Tenashi can link it as a device. Go to Meta Business Manager, navigate to the WhatsApp account, and delete or migrate the number. Or work with SleekFlow support on the release process.

Do this in a quiet window — the transition is the only moment of downtime.

4. Connect to Tenashi

Start your Tenashi trial and scan the QR code with the WhatsApp app on the phone holding your number. Done in under a minute. Your WhatsApp groups now appear in the inbox — the API that SleekFlow runs on cannot access groups.

5. Import contacts and rebuild the setup

Upload the contacts CSV. Then build what SleekFlow kept limited:

• Sales pipeline — set up deal stages that match your sales cycle, assign pipeline owners.
• CRM fields — recreate the custom attributes from SleekFlow: source, segment, deal value, product interest.
• Support ticket settings — SLA targets by priority, issue categories, agent queues.
• Canned replies — quick responses for your most common conversations.
• Automations — routing rules, keyword-based assignment, after-hours messages.
• Broadcasts — proactive outreach with ban-protection for promotions or follow-ups.

6. Move your team in

Invite agents, assign open conversations from the migration, and do a live run-through: receive a message, reply, push a deal through the pipeline, raise a ticket. Check that groups are visible and replyable. Give SleekFlow notice and cancel once you're confident.

Where Tenashi fits

Tenashi is built for teams that have chosen WhatsApp as their customer channel and want to work it properly — not as one of six channels managed at a surface level, but as the primary inbox with a full CRM, pipeline and tickets built around it.

For teams coming from SleekFlow, the practical gains:

• A complete sales pipeline with deal stages, owners and custom fields.
• Support tickets with SLA so every issue has a resolution path and accountability.
• Groups in the inbox — the API that SleekFlow uses structurally can't access them.
• No API approval gate — live on your existing number the same day.
• Simpler configuration — one channel to set up and maintain, not six.

Pricing: Starter $18/mo, Growth $27/mo, Scale $56/mo, 3-day Growth trial, no card.

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FAQ

Can I keep my WhatsApp number from SleekFlow?

Yes. Deregister the number from the WhatsApp Business API through Meta Business Manager, then scan the QR code in Tenashi. Same number, same contact threads from your customers' perspective.

What about my Instagram and Facebook Messenger conversations?

Tenashi is WhatsApp-focused and doesn't bring Instagram or Facebook Messenger into the inbox. If those channels remain important after the migration, you'll need a separate solution for them. Most teams that switch from SleekFlow to Tenashi find that Instagram and Facebook were low-volume enough that the simplification is worth it.

Does SleekFlow require the WhatsApp Business API?

Yes. SleekFlow connects WhatsApp through the official API, which requires Meta Business Manager verification. Tenashi connects as a linked device — no API verification, just a QR scan.

What do I lose by leaving SleekFlow?

The main loss is the omnichannel flow builder: automated journeys across WhatsApp, Instagram and Facebook Messenger in one configured system. If that cross-channel automation is generating meaningful conversions for your brand, SleekFlow's breadth is a real advantage. Tenashi's CRM, pipeline and tickets are the gain; the omnichannel automation is what you trade.

Can Tenashi handle WhatsApp groups?

Yes. Tenashi links your real number as a device, so your WhatsApp groups appear in the shared inbox alongside DMs. The WhatsApp Business API that SleekFlow uses cannot read or reply to groups.

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Ready to go deep in WhatsApp instead of shallow across many channels? Start a free trial, link your number, and run a focused sales-and-support inbox with a full CRM and tickets — built for the channel your customers actually use.