Group chats
Working group conversations in a shared inbox, and managing groups from Tenashi.
Group chats appear in the inbox alongside direct conversations, tagged group. You can filter to them with the Groups filter.
Reading a group
Every message shows who sent it. Where a participant isn't in your contacts, Tenashi shows their number rather than inventing a name.
WhatsApp increasingly hides participants' phone numbers for privacy. When a number genuinely isn't available, you'll see a neutral label rather than a fabricated identifier — Tenashi would rather show less than show something misleading.
Replying
Reply to a group as you would any conversation. Quote a specific message when several threads are running at once, which in a busy group is most of the time.
Reply privately takes a conversation out of the group into a direct chat with one participant, carrying the quote with it.
Creating and managing groups
From the inbox you can create a new group, and for groups where your number is an admin you can:
- change the subject and description
- add, remove, promote and demote participants
- fetch the invite link
Follow-ups on groups
Follow-ups work on group chats, not just direct messages, so you can set a reminder to come back to a group thread that isn't resolved.
A note on notifications
Groups can be noisy. Unread counts treat a group like any other conversation, so a busy group will keep raising its badge. Archiving a group you don't need to watch closely keeps the main list usable — it will resurface if you're mentioned or when you go looking for it.
Still stuck? Email support and tell us what you were trying to do.