Plans and billing

What each plan includes

Everything else — the shared inbox, contacts, deals or tickets, follow-ups, automations, canned replies, notes, labels — is on every plan. The limits are about scale and the two heavier features, not about withholding the basics.

Getting started

There's no free trial. You can sign up, set up your workspace and connect your WhatsApp number before paying. Your chats start importing as soon as the number is connected, and the inbox opens once you pick a plan.

Hitting a limit

Limits are enforced when you try to exceed them, with a message saying what happened. Reaching your number or agent limit doesn't break anything already set up; it stops you adding another.

Managing your subscription

Settings → Billing, if you have the billing permission. Upgrades apply immediately.

If a payment fails you keep access until the end of the period you've paid for, rather than being cut off the moment a card expires.

Cancelling

Cancel from billing. You keep access until the end of the current period. After that the app stays locked until you pick a plan again. Nothing is deleted: your conversations, contacts and records stay put.